Saturday, 16 April 2011

TurboTax Nightmare

Enter Kafka:

I am trying to file my US taxes using TurboTax. There is a god of paperwork somewhere laughing at me with great joy.

Where to even start?

It demands a telephone number, but will not allow a foreign number to be used.

It demands a social security number for my husband, who is not American and does not have one.

It requires that I upgrade in order to add foreign-earned. Then, when I try to pay for the upgrade, it demands a US billing address. Really people: the clue was in the "foreign-earned income" part.

I have now paid but can not print the documents or complete my filing because it still wants a SSN for my Italian husband.

TurboTax might work great in the US, but if you are filing from abroad it's one nightmare after another. Not to mention a huge waste of time!

I would try HRBlock instead but they promised me a call back I never received.

Ooh there's a wall, excuse me while I bang my head against it.

No comments:

Post a Comment